Simple, honest pricing

What counts as a domain connection?

Each hostname you connect counts once against your yearly included volume, theirbrand.com and app.theirbrand.com are two connections. Retrying a setup never double-counts: creating a connection is idempotent per application and domain, so a failed or abandoned attempt re-uses the same connection.

What happens when I hit my included volume?

You'll see it coming, usage lives in the dashboard and the API. On Growth and above, extra volume comes in flat 1,000-domain blocks, not per-domain metering. On Starter and Startup, you move up a tier. Nothing already live is ever cut off over volume.

Do you support apex domains?

Yes, on every plan and across all 25+ supported providers. DNS forbids a CNAME at the root, so we use flattening (ALIAS/ANAME) where the host supports it and fall back to A records everywhere else. Subdomains use a plain CNAME. Your code never special-cases the apex.

What happens to my customers' domains if you have an outage?

Connecting and serving are two separate planes. The API writes DNS and steps out, it is never in the proxied request path. An API outage pauses new connections and first-time certificate issuance; domains already live keep resolving and serving at the edge.

Do you offer an SLA?

Contractual SLAs come with Enterprise agreements. Every plan runs on the same infrastructure and the same internal service-level objectives, we would rather show you the two-plane architecture that keeps domains serving than sell you a number. If a specific target matters for your deal, book a call.

Questions about volume, SLAs, or migrations? Book Call.